How to Fix you have downloads on too many devices’ error on Netflix
The problem: Netflix’s mobile app is not working on all devices. The error message “You have downloaded too many items” appears when you try to watch a movie or TV show on your mobile device.
With the rise of devices, Netflix is facing a lot of difficulties.
Netflix is a popular streaming service that offers users access to thousands of movies, TV shows, and documentaries. Users can watch their favorite films anytime and anywhere without having to pay for it. However, there are cases when users encounter problems with their Netflix account. One such case is the error message ‘You have downloads on too many devices’ shown in the following screenshot:
The error message occurs when you try to watch a movie while your device is connected to another device such as your laptop or TV set-top box. The problem could occur because of two reasons. Also Read – How you can download movies shows on Netflix Amazon Prime Video Disney Plus Hostar
The first one is that you have multiple devices connected at the same time or you have several different accounts on your device at once (e.g., Netflix account). In this case, if any one of those devices disconnects from the network during playback, it will cause an error message like ‘You have downloads
Remove downloaded titles from an existing device
When you are finished watching downloaded shows or movies on a device, you should remove them from the existing device. Here’s how it’s done:
- Open any web browser on your smartphone or computer.
- Go to the official Netflix website: https://www.netflix.com.
- Sign in to your account.
- Tap on your profile and select the Account option.
- Under the Settings tab, tap on Manage Download Devices.
- On the following page, you will see all the download settings for your device according to your Netflix plan.
- Tap on the See downloads option and remove the downloads that are not needed anymore.
- Additionally, you can remove the device from which downloads are no longer required.
- Hit the Back to account button.
As per the company, after all downloaded titles from the device are deleted, its systems see that the device is no longer being used to watch downloaded content, and allow users to download titles on a new device.
Change subscription plan
You can switch to a supported plan if you want to save downloaded titles on more devices. Netflix plans allow users to both stream content and store downloaded titles on up to four devices at the same time.
Why is my Netflix saying I have downloads on too many devices?
It indicates that you have exceeded the maximum number of devices that can store downloaded titles at the same time. You can use 1, 2, or 4 devices to download titles, depending on your plan. To download to a new device, you can either remove downloaded titles from an existing device or upgrade your streaming plan.
How do I fix my download limit on Netflix?
It means you’ve reached the limit of how many downloads you can have from a studio or distributor. Some studio or distributor license agreements set a limit on how many downloads you can have at once. Deleting the downloads you’re done watching is usually enough to fix this error.
Is there a limit to how many downloads on Netflix?
According to the Netflix Help Center, the limit is 100 per user and 100 per device. The number will depend on the memory capacity of your device, with each download taking up space. Downloaded content is stored on the internal storage of the device being used until it is deleted.
Why is Netflix not allowing downloads?
Some of our TV shows and movies are produced in partnership with a studio that owns the franchise or intellectual property associated with the content. While we may have the rights to offer them for streaming, we may not be able to offer them for download.
How do you reset downloads on Netflix?
Step 1: Open the Netflix app and select the More that appears as three dots or Profile icon.
Step 2: Then select App Settings or Settings.
Step 3: Now under Downloads, select Delete All Downloads.
Step 4: On the confirmation screen, select OK or Delete.
Which Netflix plan allows downloads on multiple devices?
The maximum number of devices you can download titles on is all up to your subscription plan. Netflix offers three streaming plans: Basic, Standard, and Premium. The Basic Plan lets you download titles to one device, the Standard Plan to two, the Premium Plan to four.