Airtel Call Forwarding: How to Activate or Deactivate Call Forwarding on Android and iPhone

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Bharti Airtel is planning to expand 5G coverage in major Indian cities by Dec 2023, with nationwide coverage by March 2024. Amid the telco has launched a nationwide project to provide Voice over LTE (VoLTE) services, ensuring uninterrupted calling for its users. Despite expanding network coverage, network congestion can cause bad signal quality during peak usage times. Airtel users can alleviate this issue by utilizing the call forwarding or call diversion feature to divert calls to an alternative number when faced with no network or busy lines. However, Airtel charges for every minute of an outgoing call when this feature is enabled. If you need help with opt-in or opt-out of the service, this guide will show you how to deactivate call forwarding in Airtel.

How to activate Airtel Call forwarding on Android

There are many instances when we are unable to no answer calls. Here is how you can use the call forwarding feature on an Android device by following these steps:

  • Head to the Phone app on your Android device.
  • Click on the three-dot icon in the top-right corner of the screen to access the Phone app menu.
  • Select “Settings” from the drop-down menu.

  • Scroll down and select “Call forwarding.”
  • Tap “Voice call.”

  • Select “When unanswered.”

  • Enter the phone number to which you want calls to be forwarded.
  • You need to enter the number of seconds you want the phone to ring before forwarding the call. For example, if you want the phone to ring for 15 seconds, enter “15”.
  • Tap “Enable” to activate call forwarding.

To confirm that call forwarding is activated, make a call to your number from a different phone. If the phone rings for the number of seconds you specified and then forwards to the designated phone number, call forwarding is set up correctly. To disable call forwarding, repeat the steps above and select “Disable” instead of “Enable” in step 9.

How to activate Airtel Call forwarding on iPhone

To activate call forwarding on an iPhone, follow these steps:

  • Open the “Settings” app on your iPhone.
  • Scroll down and tap “Phone.”
  • Select the “Call Forwarding” option.
  • Toggle on the button next to “Call Forwarding”.
  • You have to input the phone number you want to forward calls to. Make sure to include the area code and country code if necessary.
  • Tap “Back” to save the changes.

You should now see a small phone icon with an arrow pointing to the right in your iPhone’s status bar, indicating that call forwarding is active. Test the call forwarding by asking someone to call your iPhone number. The call should be forwarded to the phone number you entered in Step 5.

Activating Call Forwarding on Airtel Via USSD code

Airtel users can utilize specific codes to forward their incoming calls to any desired phone number in different situations.

Forward Call When The Number Is Not Responding

Here are the steps to activate call forwarding on Airtel when there is no answer:

  • Open the Phone app on your Airtel device.
  • Dial *61 followed by the phone number you want to forward calls to, including the area code and country code if necessary.
  • Add the number of seconds you want the phone to ring before forwarding the call in multiples of five seconds. For example, if you want the phone to ring for 20 seconds, enter “20” or more.
  • Add the # key at the end of the sequence.
  • Tap the call button to initiate the call.
  • Wait for the activation confirmation message to appear on the screen. It should say “Call Forwarding On” or “Active.”

You have now successfully activated call forwarding when there is no answer on your Airtel device. You can test the call forwarding by asking someone to call your Airtel number. The call should be forwarded to the phone number you entered in step 2 after the specified number of seconds.

Airtel call forwarding when not reachable

To forward incoming calls on your Airtel device when your number is not reachable, you can follow these steps:

  • Dial *62 followed by the phone number you want to forward calls to, including the area code and country code if necessary.
  • Tap the call button to initiate the call.
  • Wait for the activation confirmation message to appear on the screen. It should say “Call Forwarding On” or “Active.”
  • You have now successfully activated call forwarding when your Airtel device is not reachable. If someone tries to call you and your device is not reachable, the call will be forwarded to the number you specified in step 1.

To deactivate this service, dial ##62# and tap the call button. Wait for the deactivation confirmation message to appear on the screen, which should say “Call Forwarding Off” or “Not Active.”

It is important to note that call forwarding when your device is not reachable will only work when your device is turned off, out of network coverage, or the SIM is removed from the device.

Code for forwarding all your incoming calls

To forward all incoming calls on your Airtel device, regardless of availability, you can follow these steps:

  • Dial *21 followed by the phone number you want to forward calls to, including the area code and country code if necessary.
  • Tap the call button to initiate the call.
  • Wait for the activation confirmation message to appear on the screen. It should say “Call Forwarding On” or “Active.”
  • You have now successfully activated call forwarding for all incoming calls on your Airtel device.

Forward When You Are On Another Call

If you are on a call with someone and another person tries to call you, they may hear a busy tone. However, you can choose to divert calls to another number even when you’re on a call with someone by following these steps:

  • Dial *67 followed by the phone number you want to forward calls to, including the area code and country code if necessary.
  • Tap the call button to initiate the call.
  • Wait for the activation confirmation message to appear on the screen. It should say “Call Forwarding On” or “Active.”

Deactivating Call Forwarding on Airtel Via USSD code

To deactivate call forwarding on Airtel via USSD code, follow these steps:

  • Open the Phone app on your Airtel device.
  • Dial ##21#.
  • Tap the call button.
  • Wait for the deactivation confirmation message to appear on the screen. It should say “Call Forwarding Off” or “Not Active.”
  • You have successfully deactivated call forwarding on your Airtel device via the USSD code.

FAQs

1) What is a call forwarding

Call forwarding is a telecommunication feature that allows incoming calls to be redirected from one phone number to another. With call forwarding, the user can redirect all incoming calls or only calls that meet certain conditions, such as when the phone is busy, unanswered, or not reachable.

2) Why do you need call forwarding?

Call forwarding ensures that you don’t miss important calls when you can’t answer your primary phone number due to various reasons, such as being in a meeting or travelling.

3) Is call forwarding free of cost

Call forwarding may or may not be free of cost, and it depends on the operator and plans you are subscribed to. It is best to check with your operator regarding the costs and conditions of call forwarding.

4) Is call forwarding the same as call waiting?

Call forwarding and call waiting are two different features. Call forwarding redirects incoming calls to another number, while call waiting alerts you of a new incoming call during an ongoing call.

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